Community update: Week 11

Remember! remember to migrate to SSL!

Again? yes, we really want to be sure that everyone is aware that we are migrating to SSL and this means if you are using external resources you need to get them SSL ready. You can already test this in our beta community.

The browser version

This past week the team has been working non stop on catching up with the easter event, as in the same time several bugs have been noticed and are being tackled. Unfortunately I can not say yet that this year easter event is breathtaking as its still not ready, but as always I am sure it will be, as our development teams are top notch.

The mobile app

So yesterday we released our app version 2.82, and the main focus was to crush, kill and destroy as many bugs as possible, and the team managed to hit this goal, the app is now much better and more fluid. but has the team progresses their work on the next version, I will tell you a secret, more bugs will be squashed and part of highly request feature will be implemented, can you guess what feature it is?

Weekly Stats

The following stats are for activity between 12th of March to the 18th of March:

Bugs

  • 18 bug reports have been created this week
  • 20 bugs have been resolved this week
  • 4 bug reports have either been a duplicate or invalid
  • 18 bug reports are currently unresolved

 

Bugs hot-fixed during the week

N/A

Support activity

  • 4422 tickets opened
  • 4623 tickets answered
  • 5.90 hours average first response time
  • 181 tickets rated
  • 3.91 rate average (of 5)

See you next week!

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates