Easter is coming!
Easter? already? are you sure? this is part of a conversation I had today with a friend… Time this year is just flying by. I still remember like it was last week celebrating the new year. But You are not here to read about my adventures, for that you would go somewhere else.
This year we will have the mythical hen, an upgraded version from last year. You can check it out in our beta community, as always. So far we have already received some feedback, not all positive to be honest and our teams have been working on these inputs to see what can be done to improve. However we also have received positive feedback, and these two combine always help us deliver the very best possible gaming experience!
The browser version
This week the team has been working hardly to put the easter event as top-notch as possible, seeking and destroying those pesky bugs, and some fun ones as well. Hopefully in the future we will make an article about fun bugs.
The mobile app
We are getting ready to release a version of the app with the first part of a major feature update… if you promise to keep it a secret i will tell you its about BB-Codes.
Weekly Stats
The following stats are for activity between 19th of March to the 25th of March:
Bugs
- 21 bug reports have been created this week
- 15 bugs have been resolved this week
- 11 bug reports have either been a duplicate or invalid
- 13 bug reports are currently unresolved
Bugs hot-fixed during the week
N/A
Support activity
- 3583 tickets opened
- 3803 tickets answered
- 5.51 hours average first response time
- 127 tickets rated
- 3.73 rate average (of 5)
See you next week!
Looking for answers to the important questions, like: Why have we never been to an empty room?
Speaking of bugs, there has been no official feedback to players on the EN forums. We continue to see the number of invalid or duplicate reports but there is nobody posting to give us any information on the bugs we report.
I believe this leads to fewer bug reports and a response on bugs (like IcedDragon did in the past) would make players feel like Grepolis is a more inclusive environment.
The best way is to follow on our beta forum, bugs/cases that we report here come from multiple sources including Community Managers and Beta players.
Regarding the Easter event: Does every market have the same recipes?
yes, they do. But not the same as the first version in beta.
Hi!
Could I ask you when is player deleted (and his towns become ghost towns)? Is it after 30 days, as it is declared in game rules? I speak about case in that player sets vacation mode and he doesnt return back. Does it count down 30 days after vacation mode expires?
Thanks for make it clearly for me!
T.
Hi,
in normal conditions it is 30 days, however if a player was on vacation is 30 days after the vacations if there is no premium function activated.
Only in very specific cases it can be before 30 days, such as the guest accounts.
I can’t see the mythical hen on the mobile app and can’t tell if I earn eggs when i research, build, etc. Do I earn eggs while using mobile app?
The event is only available on mobile, we hope that the next events will also be available in the mobile app.