Community Update: Week 37

This is what happened since the last community update:

Grepolis App

On Monday we released our new Grepolis App for iOS devices in all markets! Everything went well. Please refer to the locale start page of your game or your locale forum to get the download link of the iOS App in your respective iTunes Store. As already mentioned, the Android version is in preparation and will be released soon.

Beta Worlds

We are planning to reorganize a bit our beta environment and therefore we took the decision last week to close the “Rise of Heroes” world. The beta testing of the Heroes has been completed and we will now proceed with the feedback in a few weeks. The Heroes are for now on hold until further improvements have been made.

A new beta world dedicated to the beta testing of the new UI will start either on Thursday or Friday after Beta Update.

2.45 Update

Due to unexpected login issues which appeared on beta for people coming back from vacation mode, we have not been able to update all live worlds to 2.45. The update is postponed to tomorrow morning (Thursday, September 12th).

Current Progress

The development of version 2.46 is coming to an end. The beta worlds will be updated on Thursday or Friday, we are still not sure yet. This time, we are good to release the new UI! We are eagerly waiting for your feedback after testing.

Weekly Stats

The following stats are for activity between September 5th and September 11th:

Bugs

  • 20 bug reports have been created this week
  • 10 bugs have been resolved this week
  • 4 bug reports have either been a duplicate or invalid
  • 13 bug reports are currently unresolved

Bugs hot-fixed during the week

  • Fixed payment issues with inApp-purchases.

Support activity

  • 5699 tickets opened
  • 6023 tickets answered
  • 4.89 hours average first response time
  • 182 tickets rated
  • 3.88 rate average (of 5)
Posted in Community Updates
5 comments on “Community Update: Week 37
  1. A gamer RO says:

    Good! Congratulations! Now we wait for tommoroy and the new world that will open.

  2. Mim le Fay says:

    Sorry, I have problems to follow.
    The new UI will be released with 2.45! –
    On the other hand there will be a new beta world, specially for the new UI -only for 2 weeks, which means the period for testing? Or how have I to understand this? –

    Would you be so kind to explain the mismatch?

    • Jordan Coutout says:

      The new UI will be released with 2.46 and it hasn’t been announced yet how long the new beta world will stay open.

  3. Mim le Fay says:

    First of all I have to excuse me, for the misunderstanding

    You already informed us in Week 36 , to change the Development Cycle to a 2-week-cycle
    ————-
    Changes in Development Cycle
    As you might have noticed with the update schedule mentioned above, there have been some recent changes in the development and update cycle of the game. With our current development sprint we have shortened the cycle from three weeks to a two-week cycle. With this change we hope to achieve more accuracy in reaching set sprint goals as well as agility in our development cycles. Shorter sprints means less content with each upcoming update, yes; on the other hand however, we will be able to react faster and focus on sprint goals that are defined more clearly.
    ——————
    Which means, we received today the Release 2.45 and as scheduled the Release 2.46 in 14 days from now, let’s say the Sep.25, 2013, included the new UI.

    In Week 37 you informed us:
    —————-
    A new beta world dedicated to the beta testing of the new UI will start either on Thursday or Friday after Beta Update.
    —————
    So my calculation of the life period for the non-named beta server for testing the UI is hopefully starting tomorrow and already finished after sharing the Release 2.46 finished, which means about 14 days.

    What will be happen with the NN Beta Server after the release-change? Is it still open and will be used for normal testing, until the next upgrading are published?