Community Update: Week 40

This is what happened since the last community update:

iOS App Update

This week we released a new iOS App version on the iTunes Store. It features the farm villages overview and the remaining tutorial quests as well as a bunch of other improvements and bugfixes.

Beta Update 2.47

The development of the new Grepolis Update 2.47 has been finished on Friday. The latest changes have already been deployed on our beta environment (http://beta.grepolis.com). With this version we improved the new user interface thanks to the feedback of the beta testers.

The current update schedule is the following:

• October, 8^th: SE and SK markets;
• October 9^th: international roll-out.

Current Progress

On Monday, our team has started working on the development of version 2.48. The focus for this version is on the implementation of a new Halloween Event for this year’ spooky festivities. Stay tuned!

Weekly Stats

The following stats are for activity between September 26^th and October 2^nd:

Bugs

• 43 bug reports have been created this week
• 27 bugs have been resolved this week
• 10 bug reports have either been a duplicate or invalid

• 19 bug reports are currently unresolved

Bugs hot-fixed during the week

• N/A

Support activity

• 6024 tickets opened
• 6368 tickets answered
• 5.45 hours average first response time
• 213 tickets rated
• 3.97 rate average (of 5)