Community update: Week 36

With the end of the Spartans Assassins event, last weeks QA it is time to grab that precious inputs we got from our players and put it to work.

The browser version

So today we updated all servers to version 2.95 and this was a hard one, was we found a small issue that could crash the servers just in time and needed to fix it quickly. But now all should be running smoothly.

The app version

The team continued to work on making the app better and more reliable. As several bugs got fixed.

Weekly Stats

The following stats are for activity between  3rd ofSeptember to the 9th of September:

Bugs

  • 11 bug reports have been created this week
  • 12 bugs have been resolved this week
  • 1 bug reports have either been a duplicate or invalid
  • 8 bug reports are currently unresolved

Bugs hot-fixed during the week

N/A

Support activity

  • 3976 tickets opened
  • 4278 tickets answered
  • 5.91 hours average first response time
  • 172 tickets rated
  • 3.99 rate average (of 5)

See you next week!

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates
7 comments on “Community update: Week 36
  1. Hello wonderful team ! I appreciate your effort in making this game.. i have some wonderful ideas that will make the game more immersive and awesome..I show you this ideas because i saw you guys like to make the game beautiful,too, adding music , sounds, and making the town full screen so.. here is my ideas 1. (important)More animation in town, the town looks kinda empty.. 2. From time to time some rain maybe? i don’t know about this one if you like it or not.. 3. (important) The zoom on the city just a little bit less . just a little!! in order to see the beautiful landscape around the town. 4. The awards .. are like the same , nothing special .. make them more beautiful.. i mean the award for killing 2500 soldiers is kinda the same as 250000.. and the crown in front of the name.. it’s not special i didn’t even know of it and i play Grepolis for 3 years.. what i am trying to say here is the people who worked hard on Grepolis and have tons of awards wants to be different than rest of the players (for example the visuals on the name , awards, even town). I will wait for an answer please tell me if you like the ideas or not. Thank you Grepolis Team.

    • Tobias Winter says:

      Hi,
      Thanks for the feedback. It’s good to see that you like the game and that you think about improvements.
      I think we won’t add more animations to the town within the next months, as we already did this in the past without seeing any positive effect. We even had to disable the animations by default. So, if you like you can enable town animations via the settings.
      Which display resolution do you play on that the town looks not good?
      I like your ideas concerning better visuals for players with lots of experience, different towns on the map, different profile and name. I will discuss these things with the team.

      • A.MasterofWbst says:

        Ok Mr. Tobias i am very happy you like those ideas! Im thinking why people don’t like town with a little more animation i don’t see any negative thing on that , it’s not like we will have lag or something . I have another one tell me if the team likes it (i think it’s hard) so you maked the screen on town bigger in order to see the beautiful landscape i’m thinking why not to make the buildings more extensive (more houses from the farm, barracks..academy) just to make that village a real town. For me it’s not only the gameplay , i like the visuals too, i want to look at the town and say ,Wow what a beautiful thing i builded,,

  2. A.MasterofWbst says:

    Also the town looks small..just a little bigger would be soo awesome..

  3. Quentin says:

    Giving ideas is good, but these need to make everyone happy, wich didn’t arrived when the last new graphics were made. Why, mainly because of connexion problems.

    There are many improvements to do, like every game, I just want to remind that communities are waiting for the world wonders to be changed and the developers cpuld maybe create a new endgame.

    For my part this is much more important than losing time for zoom modifications for example.

    • Tobias Winter says:

      I totally agree.

    • A.MasterofWbst says:

      what connexions? if you can’t handle few animations more or few more buildings then sit down .. oh and btw , extending the city in order to see the landscape was a ,,loosing time,, . full screen town it’s a good thing but scrolling in order to see few more trees and grass it’s u.s.e.l.e.s.s. it was better to add more visuals instead but whatever.. too much for your stonehenge pc/,connexions,,