Community update: Week 39

Ricardo Vitoriano

Yet another week comes to an end but still so much to do, and because we want to do many things we might just need longer weeks.

The browser version

The team has finished Halloween event preparations and it’s getting spooky. Hopefully the event will be available to our players to test and have fun very soon.

The app version

We are already working on a new version, yes it is not a typo. Sometimes we manage to out do yourselves and make a leap jump of a version, this seams to be the case with the version we will be launching. Keep your eyes open in our forums for the official release.

Weekly Stats

The following stats are for activity between  24th of September to the 30th of September:

Bugs

  • 21 bug reports have been created this week
  • 19 bugs have been resolved this week
  • 2 bug reports have either been a duplicate or invalid
  • 28 bug reports are currently unresolved

Bugs hot-fixed during the week

N/A

Support activity

  • 3364 tickets opened
  • 3486 tickets answered
  • 4.46 hours average first response time
  • 134 tickets rated
  • 3.67 rate average (of 5)

See you next week!

 

Posted in Community Updates
2 comments on “Community update: Week 39
  1. Avatar Mim le Fay says:

    Today, I played at the app. And I want to use the effect from a finished island quest change, but you can not change the City, as you can do it in the Senate, Barracks, Harbour and Agora.

    You have to leave the island quest, than you choose the correct city and have to go back in the island quest which means you need a lot of time for it.

    Can you change it? So I and all other Player can change the City with an open Island Quest Window?

    regards
    Mim

    • Avatar Tobias Winter says:

      Hi,
      thanks for reporting this bug. It has been fixed in the meantime. That was for sure no intended click flow. Sorry for the inconveniences. Hope everything works well again for you guys. Kind regards