Community Update: Week 22

This is what happened since the last community update:

2.61 App Release

A new version of the app has been released on Friday, May 23rd. In this version we improved the alliance finder and shortened some quest texts as well as improved a bit the different heroes screens.

Current Progress

The development of version 2.63 is coming to an end. The beta worlds will be updated on Tuesday. The new version mainly features bugfixes and the preparations for the summer event which will be available for testing next week.

Weekly Stats

The following stats are for activity between May 22nd and May 28th:

Bugs

  • 21 bug reports have been created this week
  • 18 bugs have been resolved this week
  • 4 bug reports have either been a duplicate or invalid
  • 29 bug reports are currently unresolved

Bugs hot-fixed during the week

  • N/A

Support activity

  • 4766 tickets opened
  • 5076 tickets answered
  • 4.94 hours average first response time
  • 167 tickets rated
  • 4.02 rate average (of 5)
Posted in Community Updates
4 comments on “Community Update: Week 22
  1. Thasoss says:

    2.62 App Release

    A new version of the app has been released on Friday, May 23rd.

    It is 2.61, or not? 🙂

  2. Anonymous says:

    Dear, so called, Devblog.

    The app failed, world wonders failed and the heroes world failed. There is only one thing you did right in 4 years, that’s the set-up of the game.

    The ideas you are comming with, apparently allways fail. While the community come with the good ideas, you guys are comming with ideas that have a 75% of failing.

    Grepolis United was introduced to give the community a voice. Instead, the community is now informed for what is comming. They still don’t have anything to say!

    So my question is, when are the costumers, the most important part of every company, able to give there ideas? And please, keep your respect and don’t say “The community can give there ideas at the ‘ideas’ tab.” cause, yes. We can give our ideas there, but they aren’t heared.

    Believe me, I’m not the only one thinking this way. Go look at the topic “Future of the Heroes worlds” of every server and than again, tell me I’m wrong. Cause I know, and so do you, you don’t have a bare leg to stand on anymore after reading these discussions.

    • Marcel Zons says:

      Obviously there are a lot of ideas coming from the community. Some of them are considered internally or may even be implemented.
      But some might be welcomed a lot on one market, whereas other markets would hate it. Occasionally, ideas from the community are too complex technically speaking or may contradict our goals as a company. It’s hard for outside people to know about these technical restrictions. :/