Community Update: Week 46

This week we brought live a super fast edition of our Christmas event to the beta community! And the team is already working on the newly found bugs!

Halloween

Just ended this week, and we were happy to see that our communities liked it. We hope you had the chance to catch al the treats and none of the tricks.

Christmas!

So as you already know the Christmas event is live on beta, and did you get a change to test it? You should! Not only it is super fun, but also I have to say the graphics team really outdid themselves this year. It looks so amazing!

Version 2.74

So yesterday we sent out the last batch of updates, and we got some positive feedback especially on the no longer exclusive heroes.

The app

The team has been working on the newest version of the app and getting it ready for the Christmas event, and it is breath taking! We hardly can wait until December!

Weekly Stats

The following stats are for activity between 6th of October 12th of October:

Bugs

• 27 bug reports have been created this week
• 29 bugs have been resolved this week
• 11 bug reports have either been a duplicate or invalid

• 14 bug reports are currently unresolved

 

Bugs hot-fixed during the week

N/A

Support activity

• 5871tickets opened
• 6225 tickets answered
• 5.06 hours average first response time
• 257 tickets rated
• 3.99 rate average (of 5)

 

“That’s all folks!” – guess where the quote is from…