Community update: Week 18

 

The browser version

On this update we have worked a bit more on the overall consistency of the game and improvements to the UI. We are also aware that sometimes changing some screens towards a more consistent look can be overwhelming like was the case of the Farm Towns Trade screen, however in the long run we can assure you this makes sense.

At the same time several technical improvements are being done towards some new features that are coming up soon.

The app version

On the app we have also been working towards a higher consistency between screens and the browser version.

Weekly Stats

The following stats are for activity between 30th of April to the 6th of May:

Bugs

  • 13 bug reports have been created this week
  • 17 bugs have been resolved this week
  • 5 bug reports have either been a duplicate or invalid
  • 13 bug reports are currently unresolved

Bugs hot-fixed during the week

N/A

Support activity

  • 3806 tickets opened
  • 4038 tickets answered
  • 5.37 hours average first response time
  • 149 tickets rated
  • 3.9 rate average (of 5)

See you next week!

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates
3 comments on “Community update: Week 18
  1. The latest update no longer allows us receive coins of wisdom or war for completing island quests. Was this done on purpose or was there a glitch?

  2. Zarun says:

    People just don’t like change. I was used to the new farms screen within 5 minutes of the update. It’s no big deal and brings consistency to the game. Good work. 🙂

  3. Hasan says:

    Will only the comments appreciating you be approved?

    Are you guys moderating our comments, or censoring the feedback?