Community update: Week 2

 

So another week has passed, and oh boy does time fly. So the teams are currently working on the 2.103 version both mobile and browser.

Something everyone is eager to get their hands on is the roadmap, well… it is not today, we are really sorry, but this is something we are still working on. If you recall last year we only got the roadmap out around late February. We are working to get it sooner this year, but we can’t make promises.

The browser and App teams

This week both app and browser got rolled out to version 2.102 and the team is already working on the 103. And fixing the issues with the mobile version that happened during version 102.

Weekly Stats

The following stats are for activity between the 7th of January to the 13th of January:

Bugs

• 30 bug reports have been created this week
• 34 bugs have been resolved this week
• 7 bug reports have either been a duplicate or invalid
• 50 bug reports are currently unresolved

Bugs hot-fixed during the week

• 0

Support activity

• 3573 tickets opened
• 3752 tickets answered
• 4.17 hours average first response time
• 887 tickets rated
• 4.13 rate average (of 5)

See you next week!