Dear Community,
What is new this week? The event shop is back for 48h – so don’t miss out on this last chance to exchange your shards for rewards. We also launched a new version of our app, but with a small issue that broke down the report views, we are currently working on deploying a fix, and it should be ready soon.
And also the event ended, we hope that even with the small problems we found over the last few days you have enjoyed the event, and gave us your feedback! Your opinion matters!
Weekly Stats
The following stats are for activity between the 7th of April to the 13th of April:
Bugs
- 21 bug reports have been created this week
- 26 bugs have been resolved this week
- 8 bug reports have either been a duplicate or invalid
- 42 bug reports are currently unresolved
Bugs hot-fixed during the week
- N/A
Support activity
- 4107 tickets opened
- 4484 tickets answered
- 4.45 hours average first response time
- 1137 tickets rated
- 4.13 rate average (of 5)
See you next week!
Looking for answers to the important questions, like: Why have we never been to an empty room?
Hey Guys,
you have 42 bug report which are currently unresolved?
What is wrong with you? Have you ever try to play this game for now?
It’s terrible to play with all this bugs!
I remember a few time ago, that somebody told us, you will stop with new features and will make only a bug fixing for the next two weeks, why don’t you do so?