Community update: Week 18

Dear Community,

 

This week we really got the wheels spinning and prepared the next Grepolis event, with no influence of gold! But we have also opened up several new worlds and worked on fixing bugs and much more.

Weekly Stats

The following stats are for activity between the 28th of April and the 4th of May:

Bugs

Browser Mobile Total
Currently open: 26 11 37
Reported this week: 14 4 18
Duplicate this week: 2 1 3
Fixed this week: 12 3 15

Bugs hot-fixed during the week

  • 2

Support activity

  • 2992 tickets opened
  • 3260 tickets answered
  • 4.03 hours average first response time
  • 717 tickets rated
  • 4.18 rate average (of 5)

See you next week! and May the 4th be with you 🙂

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates
6 comments on “Community update: Week 18
  1. DKnukunu says:

    Hi,

    When will Hector be available for recruitment?
    It’s more than a year since the event where he was introduced as a exclusive hero.

    • Nils U. says:

      Hi DKnukunu,
      thanks for your Question. You’re right its quite a long time since that hero got released as exclusive.
      So first of all we gonna have another exclusive hero in the game soon. And the current idea is to make all exclusive heroes available a short time after that one is released.
      From your question i guess you are realy looking forward to use Hector in battle ?
      Greetings.

      • DKnukunu says:

        Sounds great.
        Yes, he are one of the hero’s that i definitely gonna use alot when he no longer are exclusive.
        I saw “Christopholus” at the beta-server today and he looks good ?

        • Nils U. says:

          Happy to hear that you like the new hero and that you are looking forward to using the other hero as well.
          Greetings.

        • Nils U. says:

          Hey Dknukunu,
          since the recent updated version the former exclusive Heroes are now available to get. Hope you enjoy playing with them.
          Greetings

  2. Mike says:

    Best of luck to you for keep improving the product.
    It really seems like a job done well