Community update: Week 14

Just a few more days of Easter!

So just a few more days to climb the ranks and get your hands on the amazing Easter rewards.

The browser version

The development team has just rolled out this weeks update and started working on the next version. This means new and exciting things wait us on the next update.

The app version

This week was updates everywhere! and the new version of the app (2.83) is out an includes the first part of BB-Codes support, and its still in the early stages, but more is coming.


Weekly Stats

The following stats are for activity between 2nd of April to the 8th of April:


  • 17 bug reports have been created this week
  • 8 bugs have been resolved this week
  • 4 bug reports have either been a duplicate or invalid
  • 16 bug reports are currently unresolved


Bugs hot-fixed during the week


Support activity

  • 5040 tickets opened
  • 5247 tickets answered
  • 5.11 hours average first response time
  • 220 tickets rated
  • 3.75 rate average (of 5)

See you next week!

Posted in Community Updates
2 comments on “Community update: Week 14
  1. Thasoss says:

    Next question… this time it will be about effects, which generate units… it says x units per hour for y hours. These effects generated units continuously for y hours, but now it seems units are generated only every 60 minutes,so not as in the past, when for example 20 horsemen per hour 1 horsemen was generated every 3 minutes.

    Did you make any change in that or it is bug?

    Thanks for answer!


    • Tobias Winter says:

      Hi Thasoss,
      Yes, we had to change this behavior because of technical reasons. Especially during events, a lot of players have these kind of effects running at the same time and we had too many requests on our servers. Therefore we had to change this behavior.

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