Community update: Week 19

The browser version

During this week the team worked mainly on stability issues in the core engine of the game fixing and improving Grepolis. At the same time, the first steps towards our Summer Event were tested. But the event is only on summer, so i can’t tell you much about this.

At the same time several technical improvements are being done towards some new features that are coming up soon.

The app version

From the list I saw of tasks preformed by our mobile team, this future version will definitly get ride of many bugs, and from the looks of it no new bug as created in the process, so KUDOS to our app team.

Weekly Stats

The following stats are for activity between  7th of May to the 13th of May:

Bugs

  • 40 bug reports have been created this week
  • 17 bugs have been resolved this week
  • 13 bug reports have either been a duplicate or invalid
  • 21 bug reports are currently unresolved

Bugs hot-fixed during the week

N/A

Support activity

  • 3295 tickets opened
  • 3577 tickets answered
  • 5.41 hours average first response time
  • 157 tickets rated
  • 3.81 rate average (of 5)

See you next week!

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates