Community update: Week 24

Rome_mapHere we are at the final countdown for the Commander of Rome, are you as excited about the new event as we are? Starting tomorrow everyone will have the chance to experience first hand what our Beta players have been enjoying for the last days.

The browser version

This week the team worked in the final touches of the Commander of Rome, as also made good progress with the battle villages.

The app version

The team has been working on fixing some critical bugs as also improving the login flow within the app. But there was also a bit of time to work on the farm village and the way they are handled in the app.

Weekly Stats

The following stats are for activity between  11th of June to the 17th of June:

Bugs

  • 12 bug reports have been created this week
  • 8 bugs have been resolved this week
  • 11 bug reports have either been a duplicate or invalid
  • 15 bug reports are currently unresolved

Bugs hot-fixed during the week

N/A

Support activity

  • 3512 tickets opened
  • 3756 tickets answered
  • 5.01 hours average first response time
  • 154 tickets rated
  • 4.10 rate average (of 5)

See you next week!

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates
8 comments on “Community update: Week 24
  1. Quentin says:

    I know that you and the Grepolis team have a lot of work with the new event, commander of Rome. But what are the future improvements that will concern the game ? You said in the roadmap that you were working to create new features for alliances and that you were working to improve the middle and the end of Grepolis.
    Are you still working on these two projects or did you forgot them ? What can we expect in the future for the game ? I hope that you will answer my questions ( and excuse me if I did some mistakes, I’m french).

    • Tobias Winter says:

      Salut Quentin!
      Ca va? We are still on track with the topics for this year. Yes, we have to spent time on events, but that’s normal. The concept work for the early game improvements is nearly finished. I just published a new article about this and your feedback is welcome.
      We will continue with improving the communication within alliances on the app version, concept for a new end game feature, alliance features and community suggestions.

  2. Quentin says:

    Ok, thank you for your answer at I saw your new article. It’s quite a good idea for new players and I’m impatient to test these new features.

  3. Genios says:

    When is the next En world coming out?? Rhammus is closed, Sinope and Taras are close to ending and Zancle is too slow.

    • Tobias Winter says:

      Hi,
      There are no world openings planned for now.

      • Dank says:

        So there is no expected date?

        I have been waiting for over 4 months mate, I think a lot of old veterans are also waiting to play and spend gold. Making them wait this long will just cause them to quit and look elsewhere.

        • Tobias Winter says:

          Unfortunately I cannot help you in this matter. I got this information from the Lead CoMa. Please check your local forum where new world openings will be announced.

  4. Chris Dreitzler says:

    I couldnt find where else to post this so I am just going to do it here. I understand your company wants to make money on this game. But I personally am getting sick and tired of the fact that the rich excell in this game now and require no skill… It is quite ridiculous, that with the way you guys have it set up it is nearly impossible for someone that doesnt spend a ton of money to do good anymore. Gold is ruining this game. Instant complete on building and troops is ridiculous. I personally feel that the only thing gold should be allowed to be used for is resources and your advisors. I have been talking with quite a few people that play grepo and we all agree that if you guys dont find a fix for this that a bunch of people will quit playing. This game no longer requires skill… Just a credit card…..