Community update: Week 32

Over this week, we finally got a chance to work on the next event, Spartan Assassins, after several issues we had with the wallet system. And speaking of those problems, we would like to thank everyone players and support members for their comprehension and dedication over those complicated days.

The browser version

 

The next event is currently available on beta, well right now its broken, but our team is working on fixing it. Thank god we still make tests šŸ™‚

The appĀ version

Last week several of our team members from the app version were on vacation so the progress in the app was a bit slower, but no one stopped working, and as of this week the team is all back and making way to the next version.

Weekly Stats

The following stats are for activity between Ā 6th of AugustĀ to the 12thĀ of August:

Bugs

  • 12 bug reports have been created this week
  • 11 bugs have been resolved this week
  • 2 bug reports have either been a duplicate or invalid
  • 12 bug reports are currently unresolved

Bugs hot-fixed during the week

N/A

Support activity

  • 3532Ā tickets opened
  • 3889 tickets answered
  • 5.61 hours average first response time
  • 196 tickets rated
  • 3.78 rate average (of 5)

See you next week!

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates
One comment on “Community update: Week 32
  1. a gamer ro says:

    Please add more ways to win arrows(making island quests or upgrading herores or casting spells). 10 clicks per day free is too bad for a clicking event.