Community update: Week 37

This week the teams work hard on some old issues and improved greatly on the backend consistency and stability.

The browser version

Not many visible changes will be making in the next update coming on beta. The browser team worked mainly on performance issues.

The app version

Here the team did some improvements like new sidebar controls in map and town overview and info screens and fixed some annoying bugs.

Weekly Stats

The following stats are for activity between  10th ofSeptember to the 16th of September:

Bugs

  • 14 bug reports have been created this week
  • 9 bugs have been resolved this week
  • 4 bug reports have either been a duplicate or invalid
  • 1 bug reports are currently unresolved

Bugs hot-fixed during the week

N/A

Support activity

  • 3165 tickets opened
  • 3476 tickets answered
  • 5.04 hours average first response time
  • 167 tickets rated
  • 3.77 rate average (of 5)

See you next week!

 

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates
5 comments on “Community update: Week 37
  1. DKnukunu says:

    Hello,

    You answered 10 weeks ago (C. update: Week 27) to “a gamer ro” that you would unlock Democritus with one of the next updates.
    —have that been forgotten?

  2. Thasoss says:

    Hi, no birthday are planned this year? 🙁

    • Anna Pawlak says:

      Hi,
      The birthday celebration will take place during this weekend. It will start on Friday at 10:00 a.m. server time and will finish on Sunday shortly before midnight.

  3. john says:

    hi,
    are you planning to add push notifications for received messages in the mobile app?