Community update: Week 38

This week we had the lottery pick of the First Roman Collection contest winners, so the Spartan Assassins chapter is closed!

Check out Nils drawing the lucky winners!

This week we also have a reason to celebrate, as Grepolis is 6 years old! Thank you for your support, we would not have made it without you!

The browser version

This week we have rolled out the version 2.96 and as you requested Democritus is now available to all players.

The app version

Because of the long waiting time for 2.94 approval the app team decided to merge 2.95 and 2.96. They are currently waiting for a go, so the new 2.96 version should be available anytime soon.

Weekly Stats

The following stats are for activity between the 17th of September and the 23rd of September:

Bugs

  • 23 bug reports have been created this week
  • 13 bugs have been resolved this week
  • 7 bug reports have either been a duplicate or invalid
  • 19 bug reports are currently unresolved

Bugs hot-fixed during the week

N/A

Support activity

  • 2982 tickets opened
  • 3236 tickets answered
  • 4.82 hours average first response time
  • 128 tickets rated
  • 4.15 rate average (of 5)

See you next week!

 

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates
5 comments on “Community update: Week 38
  1. MDGeist74 says:

    Happy Birthday

  2. Carlier says:

    Bonjour, Après avoir fait votre mise à jour.

    tout grépolis bug ! + ram 😡

    tester votre mise à jour avant de cassé la réputation du jeu par ça…
    impossible de jouer normal, il cherche, recherche et enfin arrive.. GGrrr

    • Anna Pawlak says:

      Dear Carlier,

      Thank you for your feedback, I’m very sorry that the gaming experience was below your expectations. However, I can assure you we test and check each version of the game before we release it. In case you find bugs it will be appreciated if you report them directly to the support team so we could fix them asap.

  3. qazedc says:

    When to replace the screenshot on the main page Grepolis