Community update: Week 48

Ricardo Vitoriano

This week we have launched our winter event on all markets, with a small issue that was promptly fixed by our developers. Battle Point Villages are live on beta, just for you to test it and share your feedback.

The browser version

Most of the work this week was around our Battle Point Villages and the release to the Beta zz5 server on Tuesday. In these last cycles we have been working on finding and fixing new and old bugs. We have fixed plenty of issues found in the BPV feature after the CoMa QA session, just to improve the quality before beta test. Even though, the bug list in the changelog has been small, looking at the numbers of reports found and fixed over the last weeks we can see that the team has really been working hard on making Grepolis a better game.

The app version

Just like in the browser version both teams have been in sync with their work on these two major features. We are currently waiting for the approval of App version 2.101.

Weekly Stats

The following stats are for activity between 26th of November to the 3rd of December:

Bugs

  • 47 bug reports have been created this week
  • 58 bugs have been resolved this week
  • 24 bug reports have either been a duplicate or invalid
  • 37 bug reports are currently unresolved

Bugs hot-fixed during the week

  • 1

Support activity

  • 3856 tickets opened
  • 3946 tickets answered
  • 4.87 hours average first response time
  • 1001 tickets rated
  • 4.2 rate average (of 5)

See you next week!

 

Posted in Community Updates
2 comments on “Community update: Week 48
  1. Avatar Mim le Fay says:

    First of all
    Thank you to the Team, which has really been working hard on making Grepolis to a better game.
    Please be so kind, to continue this. I am really sure, it is possible, to increase this.
    Secondly
    I want to get my christmas tree back, only for the christmas time instead of the agora. That’s a little nice gimmick 😉
    Thirdly, last but not least
    Be so kind, to make next year a very super april fools surprise ingame, perhaps only for specify country markets. I am really sure, your graphic designer have such good ideas

  2. Avatar bachstad gutan says:

    Me and the rest of my alliance, about 30-40 players, recently deleted Our accounts in protests against the absurdity of these events and their anti-play effects. And we’re not coming back.

    Youve ruined a once great game Inno..

    Oh, and Merry Christmas everyone.