Community update: Week 17

Dear Community,

As the Easter event continues on the orthodox communities our team just released a new version of the app and the new browser version is available on Beta!

We also gathered significant feedback from the last version and the team is very thankful for our insights, so please keep it coming!

Also from now on, in this weekly summary we shall start to break apart the bug reports to browser and mobile version.

Weekly Stats

The following stats are for activity between the 14th of April and the 20th of April:

Bugs

Browser Mobile Total
Currently open: 26 11 37
Reported this week: 18 4 22
Duplicate this week: 5 0 5
Fixed this week: 12 7 19

Bugs hot-fixed during the week

  • 2

Support activity

  • 3377 tickets opened
  • 3601 tickets answered
  • 4.37 hours average first response time
  • 831 tickets rated
  • 4.28 rate average (of 5)

See you next week!

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates