Community update: Week 23

Dear Community,

This week we updated our beta servers to version 2.114.
With this version we implemented a confirmation dialog when starting a new city foundation. Many players requested this feature since the foundation once started cannot be canceled.
Furthermore we fixed some bugs, did technical improvements and smaller features changes.

During the week we had problems with sending out push notifications on Android devices. To fix this we rolled out app version 2.113.4. Push notifications work again, but we are currently using the default sounds from your device to be able to send out push notifications. Also your LED colors are currently not activated when receiving push notifications on Android. We will add back these two features as soon as we can.

Weekly Stats

The following stats are for activity between the 3rd of June and the 10th of June:

Bugs

Browser Mobile Total
Currently open: 27 11 38
Reported this week: 13 5 18
Fixed this week: 8 3 11

Bugs hot-fixed during the week

  • 1

Support activity

  • 3739 tickets opened
  • 3878 tickets answered
  • 4.28 hours average first response time
  • 833 tickets rated
  • 4.32 rate average (of 5)

See you next week!

Posted in Community Updates