Community Update: Week 43

This is what happened since the last community update:

New Videocast

This was not a joke! Due to scheduling issues we have postponed the release of the videocast however. Stay tuned, more info this Friday!

Update 2.48

The update for EN, DE and FR have been postponed to tomorrow, all other markets have been updated to version 2.48 today. Due to some technical difficulties the new UI cannot be activated right away however and is postponed.

The new UI will be available as follows:

  • October, 24th: SE and SK markets;
  • Undetermined: international roll-out.

Current Progress

Development of version 2.49 is going well and everything is on target so far. Currently the Halloween event is being polished. Thank you for testing it on beta and your valuable feedback!

Weekly Stats

The following stats are for activity between October 17th and October 23rd:

Bugs

  • 27 bug reports have been created this week
  • 7 bugs have been resolved this week
  • 5 bug reports have either been a duplicate or invalid
  •  36 bug reports are currently unresolved

Bugs hot-fixed during the week

  • none

Support activity

  • 5643  tickets opened
  • 5930 tickets answered
  • 4.73 hours average first response time
  • 192 tickets rated
  • 3.69 rate average (of 5)
Posted in Community Updates