Community Update: Week 47

This is what happened since the last community update:


Earlier this week, Marcel posted a new article about the heroes. The plan is to implement those changes within the next two iterations.

Beta Update 2.50

The development of the new Grepolis Update 2.50 has been finished on Friday. The latest changes have already been deployed on our beta environment ( With this version we mainly worked on the Winter Event (Tyche’s Calendar) which was beta tested from Monday to Tuesday.

The current update schedule is the following:

  • November, 26th: SE and SK markets;
  • November, 27th: international roll-out.

Current Progress

On Monday, our team has started working on the development of version 2.51. The focus for this version is on implementing the changes for the heroes and finishing them. We will also implement some of the last monthly feature voting we had and didn’t manage to implement due to the last event we had to build.

Weekly Stats

The following stats are for activity between November 14th and November 20th:


  • 19 bug reports have been created this week
  • 14 bugs have been resolved this week
  • 0 bug reports have either been a duplicate or invalid
  •  62 bug reports are currently unresolved

Bugs hot-fixed during the week

  • N/A

Support activity

  • 5434 tickets opened
  • 5859 tickets answered
  • 4.55 hours average first response time
  • 204 tickets rated
  • 3.57 rate average (of 5)
Posted in Community Updates
9 comments on “Community Update: Week 47
  1. Karl says:

    Please prioritize fixing the unresolved bugs. It seems like every week the game gets buggier.

    Look at the unresolved bugs from a month or two ago and things are much worse now.

    It’s annoying to play the game with so many bugs.


  2. Mim le Fay says:

    You told us, that if there are too many bugs that they have to be fixed first and innovations have to be deferred.
    How far is this going and how should this work out right?

    Also I would be interested in the fact how things will go on regarding the guest accounts.
    In every new world there are up to 50 per cent of inactive players, which have often no more than 175 points. Sometimes whole oceans are inhabited just by guest players.
    How does your solution to this severe problem and your timetable for solving those look?

    • Jordan Coutout says:

      We are currently working hard on fixing bugs before to release new features such as the heroes. Over the last weeks we haven’t been able to enforce the bug threshold due to the time pressure of Halloween and the Holiday Season which we can’t postpone.

      Regarding the inactive accounts, we are already aware of this issue and have our thoughts on that. A solution will come up around 2.53.

  3. lagolas123 says:

    When is the release date of the new update for the servers in italy?

    Couse on the italian forum they haven’t said nothing yet about the heroes question like on the english Forum:

    hope for response

    • Jordan Coutout says:

      There is no release date for the Heroes right now. And the wiki page you mentioned is outdated, it was initially created for the first beta test 🙂 So it is not coming from the English forum.

  4. Stork says:

    True. I’m experiencing many bugs using Chrome right now.

    – The “Next” and “Previous” arrows to browse through cities resets to my first city (Alphabetical order) if I open the city overview or perform any action.
    Extremely annoying if I’m trying to go through my cities one by one to perform tasks.

    – Sometimes when doubleclicking on cities to open up the overview, nothing happens at all. A page refresh required to fix this.

    – Sometimes shows incoming or outgoing trades as 00:00.

    – The small in-game notifications that pile up on the bottom right
    start covering the military and favor overview!

    – The favor overview on the right has icons switching places depending on favor amount. Hopelessly poor design!

    Yesterday I was trying to add Silver to a city via “Treasures of the underworld”. Naturally I would need to click this a few times, but on the third click it SWITCHES place with ATHENA and I accidentally click “City Protection” instead (the icons look similar). This screwed me up so I lost a culture point.

    • Jordan Coutout says:

      Please report all bugs to the support team either via the support system or your local forum as this blog is not made for that. Thank you 🙂

  5. lagolas123 says:

    It is not a bug or so, but i have to say that with the new graphics that where introduced in Grepolis the game has become a bit slowly…
    I hope that in the future the DEV team will resolve that question and make it faster even with the new feats 🙂

    Is it bad to ask information about it?

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