Community Update: Week 9

This is what happened since the last community update:


We are psyched that the first live tests of the new Hero feature in Brazil, Spain, and the Netherlands have been successful. We will release the new feature on a new world for each game market over the course of next week. Stay tuned for the heroic appearance in Grepolis!

Current Progress

The development of version 2.57 has begun and the team is busy finalizing the Fullscreen Town Overview which will replace the windowed town overview, and therefore will improve the gameplay for new players and veterans.

Weekly Stats

The following stats are for activity between February 20th and February 26th:


  • 32 bug reports have been created this week
  • 8 bugs have been resolved this week
  • 8 bug reports have either been a duplicate or invalid
  • 21 bug reports are currently unresolved

Bugs hot-fixed during the week

  • N/A

Support activity

  • 6174 tickets opened
  • 6580 tickets answered
  • 4.11 hours average first response time
  • 206 tickets rated

3.87 rate average (of 5)

Posted in Community Updates
7 comments on “Community Update: Week 9
  1. mrepic13 says:

    its a shame heroes will only be on new worlds. totally ready for a full screen town overview. and ive only known about this game since last november!

  2. A gamer Ro says:

    Finnaly, you will implement heroes on live worlds.
    But, i have an another question…. Easter is coming, we will have an Easter Event 2014?

  3. Stork says:

    Heroes aren’t coming to on-going worlds?!?!

    • Marcel Zons says:

      This is not fully decided, yet. Many players vote against it, and another major part of the community votes for it. Difficult situation for us, to be honest. 😉

  4. Adam Smith says:

    I love the holiday events, always interesting 🙂 Last year I recall was about chickens laying eggs right? Ha ha nice perks for the rewards but there should be more rewards now that island quests have expanded these temporary perks massively. Different one’s too – we can always use inventory to store for a better time.

    • Marcel Zons says:

      Establishing completely new rewards for Grepolis is quite difficult, but with each event we try to bring some new things to the table.
      The upcoming Easter Event will have 2 new event-rewards, which are exclusively tailored for worlds with the new heroes feature. 😉