Community Update: Week 17

This is what happened since the last community update:

Easter Premium Sale

On Tuesday we gave out 10% extra gold for all purchases made on that day. Unfortunately we had an issue on Monday: the interstitial informing the players about the sale event went live one day earlier and brought some confusion to the players online between midnight and 3 AM on that day.

Update Process Changes on Beta

In the past we had several server issues after the implementation of new versions, therefore we have decided to improve the quality of our update process. To ensure improvements, we have reorganized the patching schedule as follows:

  • On Friday, the update is announced on corresponding section of the Beta forum – β€œRelease Notes”.
  • Deep internal testing phase over the weekend to ensure fixes of major bugs.
  • On Tuesday, the Beta servers are updated. Players testing on our Beta worlds then have an entire week for reporting bugs which we will address accordingly.
  • The following Tuesday and Wednesday, the newly improved version is released on official servers.

The update process changes have been put in place with version 2.60.

Beta Update 2.60

The development of the new Grepolis Update 2.60 has been finished on Thursday. The latest changes have already been deployed on our beta environment (http://beta.grepolis.com) on Tuesday. This version mainly feature some bugfixes and improvements made to the full screen town overview which will go live on all worlds with 2.60.

The current update schedule is the following:

  • April, 29th: NL, SE and SK markets;
  • April, 30th: international roll-out.

Current Progress

On Monday, our team has started working on the development of version 2.61. During this sprint the team will work on the upcoming Summer Event.

Weekly Stats

The following stats are for activity between April 17th and April 23rd:

Bugs

  • 25 bug reports have been created this week
  • 13 bugs have been resolved this week
  • 8 bug reports have either been a duplicate or invalid
  • 28 bug reports are currently unresolved

Bugs hot-fixed during the week

  • Orpheus was giving additional culture points too often;
  • Resource counters in the App were not always accurate.

Support activity

  • 6749 tickets opened
  • 6858 tickets answered
  • 5.46 hours average first response time
  • 189 tickets rated
  • 4.05 rate average (of 5)
Posted in Community Updates
13 comments on “Community Update: Week 17
  1. Miguel says:

    Hi, good job!

    And about the new heroe “Odysseus” (http://prntscr.com/3cqsx2)?

    I think he belong to Update 2.60.

    How can we get him?

    • Marcel Zons says:

      You will get to know about it soon. πŸ˜‰ Please be aware that Odysseus will be an exclusive hero in the beginning. This means that not all players will be able to acquire him. However, ALL exclusive heroes will become regular heroes after a few months, so that every player can get that hero as usual by paying some coins.

  2. Thasoss says:

    Hello,

    I have one question (it is off topic, I know, sorry)… we don’t know how does speed bonus (Improved Troop Movement etc.) work. What is formula to count correct time with activated bonus? And no, it isnt 30% of travel time – it isnt consistent with 70% of travel time… I hope you understand. πŸ™‚

    Thanks for answer and sorry for mistakes.

    Regards,
    Thasoss

    • Marcel Zons says:

      Hey, of course I will answer your question. πŸ™‚

      Let’s assume you have a travel time of 25 minutes on a speed 2 world. Before you start accounting the 30% speed bonus, you have to subtract 15 minutes (divided by world speed) from your travel time. In this case, we would have to subtract 7.5 minutes (as it’s a speed 2 world) from the 25 minutes -> 17.5 minutes. The 7.5 minutes resemble the time your units will need to prepare for the departure. πŸ˜‰

      To put the 30% speed bonus into the calculation, you will have to divide your 17.5 minutes of actual travel time by 1.3 (this is: 1 + (effect bonus / 100)), which results in -> 13.46 minutes.
      Now we will add the 7.5 minutes we have subtracted before again to the modified travel time -> 7.5 + 13.46 = 20.96 minutes!

      I hope that was clear enough. πŸ˜‰

  3. Miguel says:

    Oh cool! In another worlds, we will get more exclusive heroes in the future, they will be more than 12 heroes? πŸ™‚

  4. Miguel says:

    Hello, have you ever thought about militia could be used as an attack?

    It would be possible in the period of 3hours to be used to looting, for example, under penalty of reduced production of resources in the city.

    The militia could not be used in maritime attack, only to land attacks on the same island.

    It would be a good innovation, especially for beginners

    Best Regards.

    • Marcel Zons says:

      Keep in mind that an alliance could easily raid and harrass another player on their island at a very low cost with this feature. πŸ˜‰
      We really don’t want that to happen, right? ^^

  5. Stork says:

    Can you revert the change to the City Overview that completely covers up the actual map with “new and improved graphics”?
    It’s completely worthless (excuse my harshness)

    Or at least make it user-configurable πŸ™‚

    • Marcel Zons says:

      We will not revert this change. However, we will think about further improvements to keep the gameplay as easy as possible in terms of “click effort”. πŸ˜‰

      • Stork says:

        Well, the problem is that the “new graphics” cover up the map, so you have no idea where your active town is situated anymore, nor what the surrounding geographical area looks like. It’s actually affecting my ability to play quite badly :/

        If I want to quickly select another nearby town now, I have to first switch to island view. Users should have the option to select a town without the town-overview opening at all (especially not a fullscreen one).

        That way, you can quickly access any building you need, with just one click, using the premium “quick menu” πŸ™‚

        • Stork says:

          More optimizations to reduce click-load would actually be a great idea! Being able to assign another “default value” when transferring resources would be one such thing! Instead of having to increase it with increments of 500, you could select 1000 with one click, etc. Or why not add a new button that automatically distributes an even number of resources across all types.

  6. Stork says:

    I would actually like to be able to select new towns without opening the overview at all. Just to quickly switch between towns while still seeing the island/map overview. Especially as a premium user, i can easily access most options via the quick menu anyway πŸ™‚

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