Community Update: Week 27

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This is what happened since the last community update:

Beta Update 2.65

The development of the new Grepolis Update 2.65 has been finished on Friday. The latest changes have already been deployed on our beta environment (http://beta.grepolis.com) on Tuesday. This version mainly feature tutorial improvements and the new Thracian Conquest Event.

The current update schedule is the following:

  • July, 8th: NL, SE and SK markets;
  • July, 9th: international roll-out.

Current Progress

On Monday, our team has started working on the development of version 2.66. During this sprint the team will continue working on tutorial improvements as well as on the required changes to open Hero Worlds to everyone.

Weekly Stats

The following stats are for activity between June 26thย and July 2nd:

Bugs

  • 22 bug reports have been created this week
  • 18 bugs have been resolved this week
  • 7 bug reports have either been a duplicate or invalid
  • 25 bug reports are currently unresolved

Bugs hot-fixed during the week

  • Reverted the bugfix regarding the deletions of private messages.

Support activity

  • 4967 tickets opened
  • 5280 tickets answered
  • 4.64 hours average first response time
  • 201 tickets rated
  • 3.7 rate average (of 5)
Posted in Community Updates
6 comments on “Community Update: Week 27
  1. Avatar DKnukunu says:

    Will the changes from the Hero Worlds be applied to all current worlds or will it only be applied to new worlds like when heroes came out?

  2. Avatar Emilio says:

    Hi.
    What do you mean when you said “open Hero Worlds to everyone”? It means that you are going to implement it in older worlds as well.
    Thanks for your hard work.

  3. Avatar Mim le Fay says:

    quote
    3.7 rate average (of 5)
    unquote
    What is the meaning of this? What is the best and what the worst?
    Which market have the best review?

    • Avatar Jordan Coutout says:

      On our Support system, players are able to rate from 0 to 5 the answer to their ticket after closing it. The average rating is the sum of all ratings divided by the total number of evaluated markets from all markets. The market with the best review vary every month, it is not always the same market ๐Ÿ™‚

      • Avatar Mim le Fay says:

        Sorry, I didn’t not catch you.
        The 5 is the best or the worst grading? I can not see it, without opening a new ticket, but I don’t want to do so, because I have no idea, to write something ๐Ÿ˜‰

  4. Avatar MDGeist74 says:

    The one with the languages โ€‹โ€‹on Beta is really cool.. *hust*