Community Update: Week 28

This is what happened since the last community update:

Current Progress

The development of version 2.66 is coming to an end. The beta worlds will be updated on Tuesday. The new version mainly features bugfixes, more tutorial improvements and necessary technical changes required to open the Hero Worlds.

Weekly Stats

The following stats are for activity between July 3rd and July 9th:

Bugs

  • 25 bug reports have been created this week
  • 28 bugs have been resolved this week
  • 10 bug reports have either been a duplicate or invalid
  •  17 bug reports are currently unresolved

Bugs hot-fixed during the week

  • N/A

Support activity

  • 4632 tickets opened
  • 4889 tickets answered
  • 5.25 hours average first response time
  • 187 tickets rated
  • 3.78 rate average (of 5)
Posted in Community Updates
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