Community Update: Week 50

Ricardo Vitoriano

So have you collect all shards and unlocked Tyche special prize? If not you still have a few days, but don’t leave it for the last minute.

Browser progress

We have been hyping for quite sometime the newest changes in the browser version and that we are drawing our inspiration from the communities. It has been quite gratifying working these last weeks on things that our community and fans want, and as Tobias said, please keep those awesome suggestions coming! – We love them!

The app

The mobile team had their hands full this week, we saw bugs, we divided them, and we conquered! This last week was mainly working on improving the app and getting ride off some small pesky bugs. But there are some goodies coming up with the next version

Weekly Stats

The following stats are for activity between 4th of December to the 9th of December:

Bugs

  • 22 bug reports have been created this week
  • 22 bugs have been resolved this week
  • 6 bug reports have either been a duplicate or invalid
  • 19 bug reports are currently unresolved

Bugs hot-fixed during the week

N/A

Support activity

  • 5176 tickets opened
  • 5528 tickets answered
  • 4.58 hours average first response time
  • 260 tickets rated
  • 3.69 rate average (of 5)

 

see you next week!

Posted in Community Updates
7 comments on “Community Update: Week 50
  1. Avatar Mim le Fay says:

    You have so much new figures introduced in Grepolis in 2012 and also in 2013. Unfortunately the Grepolis-Wiki has all the old information in it and nobody changed it to the new one.
    Specially I think on the Grepolis App, but also on all the amazing rituals, we have had since autumn. On the other hand, there are remaining the revamp for the units, and in 2.77 you changed something with the level for the markets and the dealings.
    I really think, a new player has big problems, how to understand the mechanic of the game, and will give up the game much earlier as if the wiki would be up to date.
    Can you insert a complete wiki for all the player to inform for all the game features?

    • Avatar Jordan Coutout says:

      The Grepolis Wiki are written collaboratively by the community and based on a model of openly editable content. Anyone can improve the pages and update the information provided there.

      Most of the wikis are currently closed to new registrations due to vandalism. But you are free to ask your local team for an account.

      • Avatar Mim le Fay says:

        It looks like that in our community it is only allowed for the team to have an wiki account but many thanks for the trust. Due to personal reasons it is not possible for me, to be part of the team.
        Do you have another possibility for an exact description for the rituals and all the other new amazing features where I can read, how it works and would you be so kind to publish the link here?

        • Avatar Jordan Coutout says:

          The German Wiki is currently being worked on. It might take some time to get all new info there but it is being taken care of πŸ™‚ If you have an exact list of features you would like to get more info on, you can contact your local Community Managers directly via private message on your local forum.

  2. Avatar brett says:

    Keep up the great work!

    I have noticed some of the latest phones are not compatible with the Grepolis app. is this just a matter of marking them as compatible in the play store or do phones such as the Samsung note 4 and Samsung note edge have a real compatibility issues?

    • Avatar Jordan Coutout says:

      Thanks Brett! In regard to the compatibility of the Samsung Note 4 and Samsung Note Edge, there seem to be real issues as we don’t set ourselves any compatibility restrictions on the Google Play Store.

  3. Avatar i28511 says:

    It is probably an Android version issue. Try to change The max Android version in The manifest and compile and publish The APP πŸ˜‰