Community Update: Week 20

This is what happened since the last community update:

Monthly Feature Voting

The monthly feature voting is coming along. The concept and process have been approved last week and the first cycle already started with collecting the suggestions. More details about the organization and the process will be released soon and you will be able to rate the features and determine which one features will be implemented in 2.42.

Second Videocast

Today the production of the second videocast has started. The new video will cover the Heroes feature and will reveal some insights about the production as well as a sneak peak with a live demo! Stay tuned.


Current Progress

The development of version 2.40 is soon coming to an end. Unfortunately, we are still unsure about whether or not the heroes will be released with next update. We are mainly late on schedule due to missing graphics.

Weekly Stats

The following stats are for activity between May 9th and May 15th:


  • 41 bug reports have been created this week
  • 31 bugs have been resolved this week
  • 7 bug reports have either been a duplicate or invalid
  • 32 bug reports are currently unresolved

Bugs hot-fixed during the week

  • There was some layout issues with the Island Quests on the Italian market due to the MSN banner;
  • McAfee software had false positive while browsing Grepolis on your computer.

Support activity

  • 8150 tickets opened
  • 8469 tickets answered
  • 6.17 hours average first response time
  • 243 tickets rated
  • 4.00 rate average (of 5)
Tagged with: , ,
Posted in Community Updates
9 comments on “Community Update: Week 20
  1. A gamer RO says:

    I wait now the second videocast. But I think that you must to release Heroes with 2.40. We wait so much this implementation…

    • M. Schabel says:

      I just noticed 2.40 is now available on the public beta world, but there is a placeholder for the Heroes Bar saying that this feature is coming soon. Guess we have to wait for 2.41.

  2. A gamer RO says:

    Heroes will be implement in 2.40? Yes or No?

    • Marcel Zons says:

      Not in 2.40, sorry. We want to thoroughly test the feature before putting it live.

  3. Druvi says:

    just to be sure…..
    The monthly voting feature thing allows you to vote for the idea you like the most from the forum right?

  4. A gamer RO says:

    The videocast is finished?