Community Update: Week 25

This is what happened since the last community update:

Rebalancing

Last week, Marcel has published a new DevBlog article about the changes we want to apply with the rebalancing. Those pre-final changes have been created based on your feedback and the different discussions from all communities. We are eagerly waiting to put this in practice now, but before that we would like to invite you to take part in this survey.

Monthly Feature Voting

A new monthly feature voting started on Friday! This time, the three suggestions are:

• Hotkeys
• Report filters
• BBCodes for units and resources

Don’t forget to check the survey results in your settings window. Keep in mind that the feature which will get the best rating will be implemented in the game with the update for version 2.43!

Island Quests Feedback

Yesterday, we have released the global results of your feedback regarding the Island Quests from last week. Overall, the feature is quite successful throughout all communities, and therefore, we will consider your comments to improve them (and add more quests of course!). Marcel has shared some more insights here.

Current Progress

The development of version 2.42 is ongoing. We unfortunately don’t have any breaking news to share with you regarding the development of 2.42 at the moment.

Weekly Stats

The following stats are for activity between June 13^th and June 19^th:

Bugs

• 35 bug reports have been created this week
• 8 bugs have been resolved this week
• 4 bug reports have either been a duplicate or invalid

• 34 bug reports are currently unresolved

Bugs hot-fixed during the week

• Fixed an exploit where it is possible to generate unlimited militia units and use them as support in other towns.

Support activity

• 5806 tickets opened
• 6184 tickets answered
• 7.07 hours average first response time
• 188 tickets rated
• 4.17 rate average (of 5)