Community Update: Week 44

This week was quite exciting, we work shoulder to shoulder between many departments to plan some overdue features in Grepolis, although many of these things are still on paper and in a planned phase I would like to talk about them for a bit.

We will be working soon on few details of the game, such as attacking a farm town could use by now the travel time, or the city overview could use some more life… and we plan to give it to you… hopefully next week I can still some of the mockups from our graphical department.

Halloween

Halloween is here! Democritus has returned and apparently everyone is on the same page, this year is a clear improvement of what was already a successful event!

That time of the year!

Not long ago, the hour in many countries changed. Although critical parts of the game were not effected we did notice some minor issues from our server side, thankfully our expert team of developers were able to prevent this from becoming a problem!

Version 2.73

So this week we migrated all versions to 2.73 and as most of you already know the team worked hard to close some long-standing problems.

The app

The app is still getting ready to be shipped out to you, but we have seen it and it looks amazing! Our mobile team came up with better ways to display information, the graphics are more sharpen and it just feels good in your hands!

Weekly Stats

The following stats are for activity between 23rd of October 29th of October:

Bugs

  • 45 bug reports have been created this week
  • 25 bugs have been resolved this week
  • 11 bug reports have either been a duplicate or invalid
  • 13 bug reports are currently unresolved

Bugs hot-fixed during the week

N/A

Support activity

  • 5350 tickets opened
  • 5538 tickets answered
  • 4.79 hours average first response time
  • 258 tickets rated
  • 3.82 rate average (of 5)

So hope you have enjoyed, and lets talk more next week 🙂

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates