Community update: Week 30

Yet one more week as passed and its time for a quick update on the teams progress, firstly the secret thing is still a secret, if anyone knows what it is please tell me!

The browser version

The browser version just got updated today and the team is already working on our next event and it is looking very promising!

The app version

Just as it happened with the browser version, just a few days ago the team released a new version of the app fixing several annoying bugs, and the workflow in improving the app continues for this next cycle.

Weekly Stats

The following stats are for activity between  23rd of July to the 29th of July:


  • 8 bug reports have been created this week
  • 9 bugs have been resolved this week
  • 3 bug reports have either been a duplicate or invalid
  • 9 bug reports are currently unresolved

Bugs hot-fixed during the week


Support activity

  • 3723 tickets opened
  • 3941 tickets answered
  • 6.04 hours average first response time
  • 130 tickets rated
  • 3.75 rate average (of 5)

See you next week!


Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates
2 comments on “Community update: Week 30
  1. a gamer ro says:

    Are you seriosly?
    You had more than 3 weeks in which you are saying that are working at something that is still secret….so I think that what you have posted it here has no importance….why saying that we work at a secret?
    Yesterday i couldn t access grepolis from my computer for three hours , you are saying that are repairing errors, but they are more and more :))

    • Ricardo Vitoriano says:

      guess what…it is no longer a secret, we are having the spartans assassin event coming very soon 🙂