Community update: Week 23

Over the last few days our newest event has been available on our beta community and has gathered a positive feedback form this community.Rome_map

 

The browser version

This week the team worked mainly in the backstages of the game, clearing many bugs as some old requests from the communities are being implemented.

The app version

In this update we improved the advisor screen to react more accurate and focused on some nasty bugs. Finally we were also able to fix a graphical issue which mostly occurred on Samsung devices.

Weekly Stats

The following stats are for activity between  4th of June to the 10th of June:

Bugs

  • 16 bug reports have been created this week
  • 17 bugs have been resolved this week
  • 8 bug reports have either been a duplicate or invalid
  • 20 bug reports are currently unresolved

Bugs hot-fixed during the week

N/A

Support activity

  • 3848 tickets opened
  • 4044 tickets answered
  • 5.94 hours average first response time
  • 145 tickets rated
  • 3.81 rate average (of 5)

See you next week!

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates
3 comments on “Community update: Week 23
  1. Mim le Fay says:

    May I ask you a special question here?

    As you know, Windows 10 is still coming. And Windows 10 has it’s own browser named edge!

    Is Grepolis Windows edge compatible? Which means, have I to be carefully, if I will change my Windows System? Have you any experience with it?

    • Tobias Winter says:

      Hi Mim,
      Thanks for your question. So far we did not test Grepolis on Windows Edge, therefore I can’t tell if it will be compatible or not. We already requested a test device and will test it as soon as possible. I’ll keep you updated.

  2. Marco Behnke says:

    Hi Mim,

    our QA has reserved some time this week to have a closer look at Spartan/Edge in combination with Grepolis. We have tested against the Insider Preview of Windows 10, so we have no final answer to this as we don’t know what Microsoft will maybe change until the planned release.

    But so far I can tell that besides some minor issues like

    – trade report window resource icons wrap
    – city overview has no dragging pointer but cross-hair

    there was nothing popping up. But we will have Spartan/Edge on our mind for future testing.

    And thanks for raising this topic.

    Marco