So this week was haunted by so many problems… and most of them because of the wallet, the system that controls the gold. Everyone here in the office is deeply sorry for all the issues that our players had to endure, as also a big thanks to all community managers, as they guided a huge mess way better that could’ve been imagined.
The browser version
In terms of moving forward the team worked on our next upcoming event- Spartan Assassins! The event takes place on a follow up of our previous summer event and it was intentional to bring a more fitting conclusion to the previous event. but it was a surprise!
Also some changes to the market…
The app version
Cool new feature incoming! – Now changing cities in some building just became so much easier, but there are more goodies for you to discover with the up coming version.
The following stats are for activity between 30th of July to the 5th of August:
- 19 bug reports have been created this week
- 14 bugs have been resolved this week
- 3 bug reports have either been a duplicate or invalid
- 11 bug reports are currently unresolved
Bugs hot-fixed during the week
- 4629 tickets opened
- 4832 tickets answered
- 6.11 hours average first response time
- 215 tickets rated
- 4.14 rate average (of 5)
See you next week!