Sadly sometimes our efforts do not match with players’ expectations, but we are also able to see that and go back on track. This was the case for the new images for the units, your feedback was not as positive as we initially expected, and for that reason we decided to roll back this change on both browser and app.
The browser version
The team has been doing the very last polishing of the Halloween Event, some things will look familiar to you but there are improvements and new goodies. Plus, after some of your feedback we have added new rewards, but we are not going to spoil the fun of finding out on your own.
The app version
So we did it! 3 versions in one go, and this also meant that the app had more changes than usual, how are you enjoying the new app version so far? In the meantime, the version 2.98 is waiting for approval.
The following stats are for activity between 15th to the 21st of October:
- 15 bug reports have been created this week
- 16 bugs have been resolved this week
- 5 bug reports have either been a duplicate or invalid
- 30 bug reports are currently unresolved
Bugs hot-fixed during the week
- 2 bugs fixed and soft updated
- 3177 tickets opened
- 3350 tickets answered
- 5.30 hours average first response time
- 196 tickets rated
- 3.90 rate average (of 5)
See you next week!