Community update: Week 44

So how do you like our Halloween event? So far we gathered some valuable feedback, thank you for that!

The browser version

This cycle we implemented changes to the cultural screen (Agora) accordingly to community requests and feedback. At the same time we did some changes to the daily login bonus that has already got some positive feedback from our beta community.

The app version

The app version 2.99 is waiting for approval, apart from that  we have been making progress with the bug squashing.

Weekly Stats

The following stats are for activity between 29th of October to the 4th of November:

Bugs

  • 31 bug reports have been created this week
  • 28 bugs have been resolved this week
  • 4 bug reports have either been a duplicate or invalid
  • 35 bug reports are currently unresolved

Bugs hot-fixed during the week

  • 4

Support activity

  • 3654 tickets opened
  • 3809 tickets answered
  • 5.07 hours average first response time
  • 1070 tickets rated
  • 3.93 rate average (of 5)

See you next week!

 

 

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates