Community update: Week 43

Excited about Halloween? We sure are to find out if you are liking it!

The browser version

These last days were all about making sure the Halloween event runs smoothly, and now that the event is up and running we need your feedback.

The app version

This time the update was just one version, and as in the browser version the unit graphics got a rollback. In this update there was also room for a few bug fixes.

And don’t forget to check out Florian’s article about the BB-codes!

Weekly Stats

The following stats are for activity between 22nd  to the 28th of October:


  • 31 bug reports have been created this week
  • 17 bugs have been resolved this week
  • 12 bug reports have either been a duplicate or invalid
  • 34 bug reports are currently unresolved

Bugs hot-fixed during the week

  • 2 bugs fixed and soft updated

Support activity

  • 3316 tickets opened
  • 3511 tickets answered
  • 5.68 hours average first response time
  • 1014 tickets rated
  • 3.9 rate average (of 5)

See you next week!


Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates