Community update: Week 14

Dear Community,

So the past week was full of good intentions and humor fired back at us, and yes I am referring to the 1st of April prank. During the course of this week we have been running a script to credit all players that got affected by the unexpected bug to be credited 100 gold. We apologize, and hope you understand that we only wanted to celebrate the 1st of April with you.

On better news, we started to work on a new concept, Nils has a very good article about is right here.

Have fun playing and see you next week.

Weekly Stats

The following stats are for activity between the 31st of March to the 6th of April:

Bugs

  • 29 bug reports have been created this week
  • 23 bugs have been resolved this week
  • 13 bug reports have either been a duplicate or invalid
  • 40 bug reports are currently unresolved

Bugs hot-fixed during the week

  • 1

Support activity

  • 4446 tickets opened
  • 4690 tickets answered
  • 4.58 hours average first response time
  • 1192 tickets rated
  • 4.15 rate average (of 5)

See you next week!

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates