Community update: Week 39

Dear Community,

This week the team worked on something secret that you can watch on our next InnoGames TV episode, and speaking of that just a few more days to get your prize from the InnoGames TV – Grepolis birthday, so hurry up!

Weekly Stats

The following stats are for activity between the 2nd of September and the 28th of September:

Bugs

Browser Mobile Total
Currently open: 14 1 15
Reported this week: 16 1 17
Fixed this week: 5 2 7

Bugs hot-fixed during the week

  • N/A

Support activity

  • 3280 tickets opened
  • 3392 tickets answered
  • 6.16 hours average first response time
  • 698 tickets rated
  • 7.07 rate average (of 5)

See you next week!

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates
14 comments on “Community update: Week 39
  1. Thasoss says:

    7.07 rate average (of 5)
    Great! 😀

  2. MDGeist74 says:

    Grepo Olympia is back..I may live to see..

    Thank You very much!

    I Love you Guys!

    regards
    MDGeist74
    german Player

    • Nils U. says:

      Hey MDGeist74,
      you are very welcome.
      We are happy to hear that you guys appreciate that we revived the Grepolympia.
      We improved the interfaces and the possibility to navigate and explain the feature as well.
      Thanks for the love. Im gonna share it with the team.

      Cheers
      Nils

      • MDGeist74 says:

        Please see more old events here!

        How about pumpkin looking or brew beer? 🙂

        I love the old events!

        regards
        MDGeist74
        german Player

        • Nils U. says:

          Hi MDGEIST,
          cool to hear that you liked those events of Grepolis so much. Im not sure if those can be reactivated but as we are looking always for some nice stuff which our long time players enjoy, we will see if that is possible.
          Cheers.
          Nils

  3. hbb-1 says:

    Are there gonna be updates to the webservices ?

    • Nils U. says:

      Hi hbb-1,
      our developers found this to be a rather very general question as the term webservices has a specific meaning for software devs but it also has some vague translations for none-devs like like updating php or the databases, but many other things too.
      So if would be helpful if you could specify your questions to help us providing an answer to you.

      Cheers
      Nils

  4. Thasoss says:

    we dont update this anymore.
    What exactly is ‘this’? 😮 You are scaring me that you won’t update the data for (open) worlds anymore.

    • Nils U. says:

      Hi Thasoss,
      dont be scared. We just don’t add new things their the current data will still be regularly available 🙂
      Sometimes one word like “update” can be interpreted in different ways. Hope i could calm your mood.
      Cheers

    • Chasmine says:

      There’s a secret about your post. ICKTIYBHTTY

  5. hbb-1 says:

    There are a lot of players, who spend a lot of time creating stats website, for our game.
    The data they use is for everybody the same, and thats good.
    But modern times need better, faster en accurately stats.

    It serves the whole Grepolis community and wil encourage the gameplay.

    So i hope Inno wil give some effort to the public data in the future

    greetz