Community Update: Week 24

This is what happened since the last community update:

2.63 App Release

A new version of the app has been released on today, June 11th for Android. In this version we fix the connectivity issue experienced by AT&T users in the US. The iOS version of the App will be released at the beginning of next week.

Current Progress

The development of version 2.64 is coming to an end. The beta worlds will be updated on Tuesday. The new version mainly features bugfixes and the first tutorial improvements.

Weekly Stats

The following stats are for activity between June 5^th and June 11^th:

Bugs

• 21 bug reports have been created this week
• 7 bugs have been resolved this week
• 7 bug reports have either been a duplicate or invalid

• 32 bug reports are currently unresolved

Bugs hot-fixed during the week

• N/A

Support activity

• 4973 tickets opened
• 5263 tickets answered
• 4.93 hours average first response time
• 169 tickets rated
• 3.83 rate average (of 5)