This is what happened since the last community update:
Server Maintenance Work
We are currently migrating our server databases. Maintenance work can only be done in offline mode and therefore we need to have some short downtimes on each world and each market while upgrading the servers.
The following markets have already been upgraded:
|Monday, December 2nd||NO, SE|
|Tuesday, December 3rd||GR, PL, TH|
|Wednesday, December 4th||PT, RU, TR|
|Thursday, December 5th||CZ, IT, DK|
|Monday, December 9th||ES, SK, AR|
|Tuesday, December 10th||HU, NL, FI|
|Wednesday, December 11th||RO, DE|
The following markets’ upgrades are scheduled:
|Thursday, December 12th||FR, EN|
The other ones will be upgraded within the next few weeks. We apologize for the inconvenience and thank you for your understanding!
The development of version 2.52 is coming to an end. The beta worlds will be updated on Friday and you might get a chance to take a look at the Heroes again 🙂
Edit: beta will be updated next week around Wednesday.
The following stats are for activity between December 5th and December 11th:
- 14 bug reports have been created this week
- 6 bugs have been resolved this week
- 0 bug reports have either been a duplicate or invalid
- 39 bug reports are currently unresolved
Bugs hot-fixed during the week
- Fixed login issues on Internet Explorer 8.
- 5782 tickets opened
- 6127 tickets answered
- 4.95 hours average first response time
- 220 tickets rated
- 3.79 rate average (of 5)