Community update: Week 8

These days the event “In Demeter’s Name” is coming to an end. During the whole event time we received lots of feedback about our changes to the event and about ideas for further improvements and adjustments. We will evaluate everything and consider the feedback in our upcoming event concepts.

In the past week our development teams started with the implementation of the Easter event and the changes for the map and the city images. Our UX artist Florian published the first concept for these map adjustments last week here. We released a new version of the app, and as far as we can tell most of the problems we were seeing on android from the previous update have been solved. If this does not apply to you please contact your support system in order to tear down the issue and inform our developers.

Also in this week we released the Q1 roadmap, with detailed info about our very next topics we want to work on. The roadmap also gives you insights into our plans for Q2. Just visit your local game forum to read the whole roadmap. As always we are looking forward to your feedback.

Have fun playing and see you next week.

Weekly Stats

The following stats are for activity between the 18th of February to the 24th of February:


  • 46 bug reports have been created this week
  • 17 bugs have been resolved this week
  • 6 bug reports have either been a duplicate or invalid
  • 57 bug reports are currently unresolved

Bugs hot-fixed during the week

  • N/A

Support activity

  • 4120 tickets opened
  • 4247 tickets answered
  • 4.59 hours average first response time
  • 1010 tickets rated
  • 4.17 rate average (of 5)

See you next week!

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates
3 comments on “Community update: Week 8
  1. phaphee says:

    Since the last update i can no longer click on the city on the map to bring up the six button for attack, support etc…
    I click the city and nothing happened. Same thing for the villages.
    I play on iPad Air with Safari or chrome, but both browsers show the same issue.

  2. MDGeist74 says:

    Yet another Event..can you not even make a break event????


  3. a player says:

    “In the past week our development teams started with the implementation of the Easter event and the changes for the map and the city images.”
    Sorry to say but your team should fix the bugs instead of implementing new events/functions.

    One major bug, for some servers, it’s the login page where all invitation parameters are lost. You lost a lot of players who can play on these events :)) if INNO’s gold rush is so obvious for all of us.