Community update: Week 27

Ricardo Vitoriano

The┬áSummer event ended and we had fun! but its time for the team to work on new goodies ­čÖé

The browser version

On this new update the team worked mostly in the backend and taking care of old bugs and improving the stability of the game. But there was also a bit of time to work on some community suggestions.

The app version

The team continues to improve the app and its stability. But this week they have also been working on improving the forum usage and it is looking quite good!

Weekly Stats

The following stats are for activity between  2nd of July to the 8st of July:

Bugs

  • 10 bug reports have been created this week
  • 11 bugs have been resolved this week
  • 6 bug reports have either been a duplicate or invalid
  • 8 bug reports are currently unresolved

Bugs hot-fixed during the week

N/A

Support activity

  • 3989┬átickets opened
  • 4196 tickets answered
  • 5.75 hours average first response time
  • 154 tickets rated
  • 4.42 rate average (of 5)

See you next week!

 

Posted in Community Updates
9 comments on “Community update: Week 27
  1. Avatar Mim le Fay says:

    I like it really, when you write that you have fun, with the summer event. What do you think, how much gold was gone over the counter? You know, that was only a joke. What was your favorite bonus, or what was the most favorite bonus from the whole community all over the world?

    But that’s not the reason I write. A friend of mine has a I-Phone 6 and so much trouble with the app. Is there anything, which will become better with the next update?

  2. Avatar Pegasus says:

    A new speedy world is comming???
    It’s more fun for all!!!

  3. Avatar Diodemus says:

    Could you please be so kind to tell us on which community suggestions you worked?

  4. Avatar Mattizin says:

    Hey,
    is the team aware of the massive balance changes the newer PA additions brought to the game?
    Please just look in to the new German World Hermonassa(73).
    The Top Players are above 10k points after not even 3 Days!!!!!
    This comes from massiv gold trading, which has nearly only negative Feedback in the German Forums.
    This in combination with direct buy(I dont know if this is right im german^^) makes the game P2W and no longer F2P like it was in V1 and early V2.
    Pls look more into the German Community. We are one of the biggest Markets and we have many active Forum Users with so much good attitude to help imporve the Game, but it seems the Team doesnt care about the Feedback and ist just lookin to create more profit over the last 2,5 years now.

    • Avatar Tobias Winter says:

      Hi,
      We are aware of this. We are currently implementing a change for the gold trade feature. We will test a new max. ratio for gold trades. Probably something like 10 gold to 400 resources. This change increases the value of resources for gold.

  5. Avatar a gamer ro says:

    Hello! I think that is time to unlock Democrit on worlds that weren t opened when it was the Cauldron event(november 2014)

  6. Avatar Scrubberz says:

    It is good to hear about the app becoming more stable.

    I don’t use the app very often; I find that many of the advantages of buying Premium are negated if I use the app. It would be good if it were possible (which I doubt lol) to allow more premium advantages to be available to app users. Even though I have an iPad with the app on it, I still prefer the browser version despite not having scroll bars (and running lots of Olympic Games inadvertently), not being able to access heroes properly nor being able to participate in events such as the recent Commander of Rome.

    Keep up the good work