Community update: Week 29

Ricardo Vitoriano

Yet one more week as passed and its time for a quick update on the teams progress, firstly the secret thing is still a secret, if anyone knows what it is please tell me!

The browser version

This week several bugs have been fixed and preparing some new features to be integrated with the app continues .

The app version

The app team has been working on fixing several bugs, and at the same time bringing new abilities to the app that are only possible on the browser for now.

Weekly Stats

The following stats are for activity between  16th of July to the 22nd of July:

Bugs

  • 22 bug reports have been created this week
  • 9 bugs have been resolved this week
  • 10 bug reports have either been a duplicate or invalid
  • 12 bug reports are currently unresolved

Bugs hot-fixed during the week

N/A

Support activity

  • 3809 tickets opened
  • 3988 tickets answered
  • 6.43 hours average first response time
  • 170 tickets rated
  • 3.66 rate average (of 5)

See you next week!

 

Posted in Community Updates