Community update: Week 36

Dear Community,

This week we brought back to life the fall event, from our crafting category it will be live on beta for the next weeks and we also decided to keep in some of the data from the previous time we used it to allow a more intense testing of the mid and late phase of the event.

Weekly Stats

The following stats are for activity between the 1st of September and the 7th of September:


Browser Mobile Total
Currently open: 10 2 12
Reported this week: 19 0 19
Fixed this week: 13 1 14

Bugs hot-fixed during the week

  • N/A

Support activity

  • 2452 tickets opened
  • 2637 tickets answered
  • 4.42 hours average first response time
  • 599 tickets rated
  • 4.1 rate average (of 5)

See you next week!

Looking for answers to the important questions, like: Why have we never been to an empty room?

Posted in Community Updates
One comment on “Community update: Week 36
  1. MDGeist74 says:

    Hope have the error finally found..The Event Start on the Beta was indeed right in the Pants..My personal Opinion..test only internally..only then release the Beta Tester..